F.A.Q our policy
Is it safe to use my credit card at your web?
Your payment page is secured by state of the art DSS-PCI international standard .
You can pay either by Tranzila or Paypal both are Highly secured companies.
Tranzila is a leading payment gateway for secure Internet Transaction Processing verified by Visa and MasterCard
How do you ship your products and how long it takes to deliver?
We ship our product via registered air mail post.
A package from Israel takes Between 15-18 working days
Tracking a package shipped to the US
Tracking a package shipped to Canada
Tracking a package shipped to Australia
If you wish to get the package within 3-5 days we can send you trough EMS express mail - please consult us-this service is extra charge.
How do I trace my order?
What if the size I ordered doesn't fit ? or how to ship back?
If you find that the size
ordered doesn’t fit, please contact us by e-mail firstname.lastname@example.org for
exchange size or color and shipping instructions.
garments in new and unused condition may be returned.
E mail us before shipping for complete return instructions.
products accepted only via regular mail USPS or
Australian post office-do not ship with Fed Exor any other special delivery company ! (we suggest the 'Large envelope' shape
shipping category).Refund will not include shipping expenses .
What is your return policy?
will credit or replace any product
providing it is in a new and unused condition and returned to us within 30 business days from the original shipping date .
Refund is subject to 5% handling
charges& credit company commission
Do not ship back by Fed Ex or any other special delivery co. Ship only with regular USPS or your post office in your country.
will not include shipping expenses.
will be no refund on special orders. (Special color ,sizes etc)
will be no refund on reduced price items